NCERT Class 11 Chapter 5 Business Studies Emerging Modes of Business MCQ

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1. Video Conferencing is an example of which type of e business transaction

A. B2E

B. Intra B

C. B2B

D. B2C

2. In outsourcing the process may be outsourced to

A. All of the options

B. Horizontals.

C. Verticals

D. Captive BPO unit.

3. Which one of the following is used to avoid transactional risk?

A. Credit Card Authentication

B. Digital cash.

C. Cyber Cells

D. Encryption

4. Which one of the following is the Benefit of outsourcing?

A. Cost reduction

B. Sweat shopping

C. Resentment in home country

D. Ethical fall out

5. Principle types of outsourcing services are:

A. All of the options

B. Advertising

C. Financing

D. Courier service

6. The risk of VIRUS is a common type of

A. Storage risk

B. None of the options

C. Both Storage risk & Transactional risk

D. Transactional risk

7. Outsourcing___________

A. Restricts only to the contracting out of non core business activities.

B. Includes off shoring

C. Restricts only to the contracting out of Information Technology Enabled Services.

D. Includes both core and non core business activities but restricted to only domestic territory

8. Formation of Consumers Forum and Pressure groups ( e.g. Yahoo group) is an example of

A. C2C

B. B2B

C. B2C

D. Intra B

9. Which of the following is NOT a disadvantage of outsourcing?

A. Quest for excellence

B. Confidentiality

C. Sweat shopping

D. Ethical fall out

10. Annoyance in terms of some onscreen display

A. Firms interaction with its customers.

B. Firms interaction with other business firms

C. Firms interaction with its own departments

D. None of the options

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11. Level -2 virus means

A. Disruption of functioning.

B. Complete destruction of the system

C. Damage to target data files

D. Annoyance in terms of some onscreen display

12. Use of ATM( Automated Teller Machine) to withdraw money is an example of

A. B2C

B. Intra B

C. C2C

D. B2B

13. A Call Center handles

A. Both voice-based and non-voice based business

B. Only out-bound voice-based business

C. Only in-bound voice-based Business

D. Both customer-facing and back end business

14. Factoring is_____type of outsourcing service.

A. Financing

B. Advertising

C. Courier service

D. Customer support

15. _____is not an application of e-business.

A. Contract R &D

B. Online trading

C. Online Bidding

D. Online Procurement

16. Which one of the following is NOT an example of transactional risk?

A. Hacking

B. Default on order taking

C. Default on payment

D. Default on delivery

17. The term VIRUS stands for

A. Vital Information Under Siege

B. Vital Information Under Supervision

C. Vital Individual Under Siege

D. Vital Information Under Suspicion

18. Payment of purchase through online shopping is done through

A. Cod, Credit Card or Debit Card

B. Cod

C. Credit Card or Debit Card

D. None of the options

19. Which of the following is NOT the advantage of e-Business

A. Low personal Touch

B. Global reach

C. Convenience

D. Speedy transactions.

20. e-Commerce DOES NOT include

A. Conducting various functions

B. Interaction of firms with its

C. Interaction of firm with its customers.

D. Interaction of firm with its customers.

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21. Use of EDI (Electronic Data Interchange) technology to send and receive commercial documents like purchase order etc is an example of

A. B2B

B. C2C

C. B2C

D. Intra B

22. VPN( Virtual private Network) is an example of

A. Intra B

B. C2C

C. B2B

D. B2C

23. Selling electronic goods through Flipkart or eBay.com is a __________ type of e-business transaction.

A. B2B Activities

B. C2C Activities

C. C2B Activities

D. B2C Activities

24. B2C variant of e-commerce enables a business to be in touch with its_______

A. Managers

B. Customers

C. Creditors

D. Employees

25. Question Expand VPN

A. Virtual Public Network

B. Virtual Popular Network

C. Virtual Private Network

D. Virtual Personal Network